Privacy Policy
Last updated: 21 October 2026
This policy explains what information Bike Transport Chennai collects when you contact us or book a move through biketransportchennai.com, and how we use it. There is no customer account-registration facility on the site. The enquiry form does not ask for card numbers, passwords or payment OTPs.
What we collect
When you send an enquiry through our quote form, we collect your name, email address, phone number, pickup location, delivery location and any message you type. This reaches us by email and is also stored in our website database.
If you go ahead with a booking, we may ask for copies of your bike's RC, insurance and your photo ID, along with the name and phone number of the person who will receive the bike.
How we use it
- To reply to your enquiry and prepare a quote.
- To arrange pickup, transport and delivery, and to update you on your booking.
- To handle complaints or damage claims.
- To meet legal, tax or accounting requirements.
Who we share it with
We share details only as far as needed to complete your move: with the transport partner or driver handling your consignment, with an insurer if you choose transit cover or make a claim, and with government authorities when the law requires it. Receiver details are used for delivery coordination and related shipment records.
How long we keep it
We keep information only as long as it is needed for the purposes above. This includes completing your booking, dealing with any claim, and keeping records the law requires. Enquiries that do not turn into a booking are not kept longer than needed to respond and follow up.
Cookies and third-party services
Pages load fonts and scripts from third-party providers, including Google. These providers may receive technical details such as an IP address, browser information and the page being loaded, and may use cookies under their own policies. You can manage or delete cookies through your browser settings. Blocking resources may affect some page features.
Your choices and requests
You can ask us to show you the details we hold about you, correct them, or delete them where we no longer need to keep them. You can also ask us to stop contacting you. Write to us with your name and phone number, and your booking reference if you have one, so we can find your records. We will reply within a reasonable time.
Security
We take reasonable steps to protect the information you share. No website, email or storage system is completely secure, so please send RC, insurance and ID copies only to our official phone number or email given below.
Children
Our service is meant for adults arranging the move of their own vehicle. We do not knowingly collect information from children. If you believe a child has sent us their details, contact us so we can review the request and remove information where appropriate, subject to any legal record-keeping requirement.
Changes and contact
We may update this policy when our practices or the law change. The date at the top shows the latest version.
Phone: +91 83078 50400
Email: info@biketransportchennai.com